Emails opening in LawMaster rather than Outlook

Modified on Wed, 21 Feb at 1:11 AM

Problem


When sending an email from LawMaster, window opens LawMaster rather than Outlook pop out.


Solution


This happens because we are required to un-check in the Outlook account settings: "Use Cached Exchange Mode". To fix this issue go to the LawMaster Outlook Add-in and check "Compensate for online / non-cached mode". 


Once you restart Outlook and LawMaster, sending emails from LawMaster will now open in Outlook pop out.

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