Unable to open / maximise LawMaster application even though logged in

Modified on Tue, 20 Feb at 8:41 PM

Problem

User successfully logged into LawMaster, application icon appears on the task bar and mouse-over displays screen view, yet user is unable to open to view full screen.

This sometimes occurs where the user changes their screen configuration, for example, unplugging a second screen.

Solution

To fix this, try updating the screen resolution setting.

Steps to update screen resolution setting:

Right-click on the desktop, choose "Display settings."
Scroll down to the resolution setting, and change your display's resolution to a lower value temporarily. (This should force a window rearrange and the lost window should be back on display.)
Manipulate the window (maximize or resize).
Change the resolution back to its previous setting: right-click on the desktop, choose "Display settings."
Scroll down to the resolution setting, and change your display's resolution back to the original setting